FAQ’s

What are your opening hours?

We are open Mon-Fri 10am-6pm, Saturday 10am-5pm, Sunday 11am-4pm.

I can’t find the capacity of a hot tub?

All the technical information including capacity can be found in the product description or on the product spec sheet.

How much of a chemical should I use?

All chemical dosages can be found on the back of the chemical container. If you need any assistance please call us on 01912582220.

How much does delivery cost?

All delivery information can be found on our shipping page here.

What courier service do you use?

Our deliveries are made using our third party courier service, APC. All deliver enquires should be directed towards APC. https://apc-overnight.com/

What should I do if I have not received my delivery?

If you have not received your delivery within 7 working days of dispatch, please call us on 01912582220.

What finance company do we use and how can I apply for a soft search quote?

We use a company called Ideal4finance. They have a free soft search finance quote that will not affect your credit score.

To get your soft search finance quote click on the link below or visit their website for more information. www.ideal4finance.com

If you have anymore questions, please don’t hesitate to call us on 01912582220.